Sun, 27 February 2011
Steve Alcorn, the CEO of Alcorn McBride Inc., joins Doug Barnes and Brent Young in the Season Pass Discussion Room to discuss his career, the purpose of Alcorn Mcbride, the beginnings of EPCOT Center, technological positions in theme parks, and the future of sound in themed attractions. We also discuss two of Steve’s books; Building a Better Mouse: The Story of the Electronic Imagineers Who Designed Epcot and Theme Park Design: Behind the Scenes with an Engineer. If you work in the industry or want the tools to find your career in the themed entertainment world, this is a good listen. ;) Enjoy!
Links: Building a Better Mouse - Amazon
The Newly Designed Season Pass Podcast Website is at:
Follow Us On Twitter! - www.twitter.com/theseasonpass Like the TSPP Facebook page! - www.facebook.com/theseasonpass
Contact us: brent.young@seasonpasspodcast.com
Call the Hotline with Park Trip Reports, Podcast Comments, or Anything else you would like to announce. –1-916-248-5524
Thanks to each one of you for listening to the show. Your support is extremely appreciated.
© 2011 Season Pass Podcast |
Sun, 20 February 2011
What was your favorite Industry Attraction for 2010? Arthur Levine, The Theme Parks Guide for About.com has returned to the Season Pass Discussion Room to give insight on About.Com’s new awards program “The Reader’s Choice Awards!” You’ll be surprised to hear who’s in the lead. Also Brent, Doug, & Arthur discuss SeaWorld California’s newly announced ‘Manta’ coaster and the future of TSPP. Enjoy!
Links: About.com’s Reader’s Choice Awards
The Newly Designed Season Pass Podcast Website is at:
Follow Us On Twitter! - www.twitter.com/theseasonpass Like the TSPP Facebook page! - www.facebook.com/theseasonpass
Contact us: brent.young@seasonpasspodcast.com
Call the Hotline with Park Trip Reports, Podcast Comments, or Anything else you would like to announce. –1-916-248-5524
Thanks to each one of you for listening to the show. Your support is extremely appreciated.
© 2011 Season Pass Podcast |
Thu, 3 February 2011
Quality customer service is the greatest key to success for any major business in today’s industry and nobody has satisfied their guests better than Disney in the Themed Entertainment World. J. Jeff Kober (President of Performance Journeys & CEO of World Class Benchmarking) joins Doug Barnes (Owner/Producer of The Season Pass Podcast), Brent Young (Creative Director of Super 78), Rick West (Owner/Editor of Theme Park Adventure) & Don Schockow (Owner of Theme Park Audio Archives) in the Season Pass Discussion Room to talk the theme park influence in Jeff’s career and his determination to help the world of business with a little pixie dust. Ever wondered why and/or how Disney performed guest relations right? Take a listen and you’ll see there’s more to the culture of guest satisfaction than just serving popcorn. Enjoy. ;)
Links: Wonderful World of Customer Service at Disney
The Newly Designed Season Pass Podcast Website is at:
Follow Us On Twitter! - www.twitter.com/theseasonpass Like the TSPP Facebook page! - www.facebook.com/theseasonpass
Contact us: brent.young@seasonpasspodcast.com
Call the Hotline with Park Trip Reports, Podcast Comments, or Anything else you would like to announce. –1-916-248-5524
Thanks to each one of you for listening to the show. Your support is extremely appreciated.
© 2011 Season Pass Podcast
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